Order generally ship withing 24-48 hours* Monday - Friday. Unless otherwise specified, shipping will normally be via UPS. We only ship orders within the United States and Puerto Rico. Freight will be prepaid and added to the invoice. In some cases, your order may qualify for free freight. Register or log into your online account to learn more.
Return Policy and Claims
We make every effort to ship quality merchandise without defect. If you do encounter a problem with your order, contact Customer Service at 1-800-551-LION M-F 8am –6pm EST within 72 hours of receipt. All claims, credits and returns must have prior authorization from the Lion Customer Service department. Returned or refused merchandise is subject to a 20% restocking fee and all merchandise must be returned in original packaging and be of resalable condition. Customer will be responsible for the cost of freight when voluntarily returning merchandise.
Unless otherwise specified, items are subject to backorder and ship without notification. We reserve the right to cancel backorders under $10.
*During peak shipping seasons or scheduled closures, orders may be slightly delayed. Not responsible for any unforeseen delays by the shipping carrier.